Privacy Policy

Last Updated: October 12, 2020

 

Protecting your private information is our priority. This Privacy Policy applies to the freshhealth.com website (the ‘Site”) owned and operated by Fresh Health Inc.(“Fresh Health,” “we,” “us,” or “our”).  This Privacy Policy explains and governs Fresh Health’s data collection and usage practices in connection with the use of the Site. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Site include freshhealth.com and any sub domains. The Site is used to educate people about oral health.  The Site may also provide information about Fresh Health’s products and services and provide users the opportunity to receive additional information regarding our products and/or services. By using the Site and/or providing us any personal information, you consent to the data practices described in this Privacy Policy.

 

Collection of your Personal Information

When you visit and/or use the Site, Fresh Health may collect personally identifiable information directly from you if you sign up to receive our newsletter, marketing communications, and/or product information, or if you directly contact us.  In connection with the foregoing activities, we may collect the following information:

 

  • Your First and Last Name
  • Your E-mail Address
  • You address if you order product from us.
  • You payment information (such as credit card or PayPal details) if you order product from us
  • Other information you may provide by filling out forms or by contacting us (such as your feedback or other communications with us).

 

Fresh Health may also indirectly collect certain information from you when you visit the Site as described in the Section titled “Automatically Collected Information” below.

 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

Use of your Personal Information

Fresh Health collects and uses your personal information to operate the Site and deliver the services and the products that you have requested. Fresh Health may also use your personally identifiable information to inform you of other Fresh Health products or services we may believe are of interest to you. Fresh Health does not store your payment information, it is encrypted in transit and passed on to our payment processor.

 

Sharing Information with Third Parties

 

Service Providers

Fresh Health may share data with trusted third party service providers to help perform statistical analysis, send you email, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Fresh Health, and they are required to maintain the confidentiality of your information.

 

Business Transfers

We may also share data with third parties to whom we choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal information in the same way as set out in this Privacy Policy.

 

Affiliates and Subsidiaries

Personal information that we collect about you through the Site may be shared with the employees, contractors, and agents of Fresh Health and our affiliated and subsidiary entities (“Affiliates”) who are involved in providing or improving the Site that we offer to you. We obligate the employees, contractors and agents of Fresh Health and our Affiliates to ensure the security and confidentiality of your personal information and to act on that personal information only in a manner consistent with this Privacy Policy.

 

Legal Obligations

Fresh Health may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Fresh Health or the site; (b) protect and defend the rights or property of Fresh Health; and/or (c) act under exigent circumstances to protect the personal safety of users of Fresh Health, or the public.

 

Automatically Collected Information

When using or interacting with the Site we, or our authorized third-party service providers, may automatically collect certain usage information about the use and interaction with the Site, including, without limitation, information about your computer and/or device hardware and software used to access the Site, log data, crash data, your IP address or device ID (or other persistent identifier that uniquely identifies your computer or mobile device on the Internet), browser type, domain names, access times, referring website addresses, the operating system of your computer or mobile device, and other similar technical information(collectively “Usage Information”). Usage information is used for the operation of the Site, to maintain quality of the Site, to secure the Site, and to provide general statistics regarding use of the Site.  Note that Fresh Health tracks the use of the Site, but does not track users across third party websites.  

 

Typically, all technical, analytics, and Usage information is gathered by Fresh Health in anonymous form and does not identify you personally.

 

Use of Cookies

When you visit or access the Site, we, or authorized third parties, may by means of cookies, beacons, tags, scripts, and/or similar technologies automatically collect certain Usage Information.  A cookie is a small text file that is stored on a user’s computer for record-keeping purposes.  

 

We use both session ID cookies and persistent cookies.  These technologies (or a combination of them) are used to help us:

 

  • Compile statistics and analytics about your use of and interaction with the Site, including details about how and where the Site are accessed, how often you visit or use the Site, the date and time of your visits, your actions on the Site, and other similar traffic, usage, and trend data, which allow us to better understand the functionality of our Site on your device and gain insights about how our Site is used in order to improve your experience;
  • Gather important functionality, testing, and performance data about the Site, including performance data related to the Site, such as networking activity, CPU load, and resource usage, among other relevant data;
  • Moderate user behavior on the Site, such as protecting against fraud and other inappropriate activities;
  • Gather demographic information about our user base; and
  • Perform other similar functions.

 

We may use third party tools and technologies to help us gather this information discussed above. For instance, we use Google Analytics to collect and process certain analytics data and security with technologies such as tracking pixels.

 

Google provides some additional privacy options described at www.google.com/policies/privacy/partners/ with respect to Google Analytics cookies. To opt out from Google Analytics, you can download a plug-in from http://tools.google.com/dlpage/gaoptout.

 

In addition, most web and mobile device browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browsers or mobile devices.  Please note, however, that by blocking or deleting cookies used on the Site, you may not be able to take full advantage of the Site.

 

Fresh Health does not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use the Site.

 

Links

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Security of your Personal Information

Fresh Health secures your personal information from unauthorized access, use, or disclosure. Fresh Health uses the following methods for this purpose:

 

 – SSL Protocol

 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

 

Data Retention

Your personal information is processed for the period necessary to fulfill the purposes for which it is collected, to comply with legal and regulatory obligations and for the duration of any period necessary to establish, exercise or defend any legal rights.

 

In order to determine the most appropriate retention periods for your personal information, we consider the amount, nature and sensitivity of your information, the reasons for which we collect and process your personal data, and applicable legal requirements.

 

In some instances, we may choose to anonymize your personal data instead of deleting it, for statistical use, for instance. When we choose to anonymize, we make sure that there is no way that the personal data can be linked back to you or any specific user.

 

Children Under Thirteen

Fresh Health does not knowingly collect personally identifiable information from children under the age of thirteen. Therefore, we ask you not to provide us with personal information of persons under the age of 13. If we learn that personal information of persons under 13 years of age has been collected on or through the Site, then we may terminate access to the Site by such user and/or delete such information.

 

Sensitive Information

Fresh Health does not require you to provide any sensitive data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic, and biometric data to access or use the Site.

 

E-mail Communications

If you have signed in to receive marketing communications from us, or have not otherwise opted-out, from time to time, Fresh Health may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

 

In order to improve our e-mail communications to you, we may receive a notification when you open an email from Fresh Health or click on a link therein.

 

If you would like to stop receiving marketing or promotional communications via email from Fresh Health, you may opt out of such communications by emailing us at info@freshhealth.com or by clicking on the “unsubscribe” link located on the bottom of any of our marketing e-mails.  We will use commercially reasonable efforts to process such requests in a timely manner.

 

Notice to Users Outside the United States

The Site and its servers are operated in the United States. If you are located outside of the United States, please be aware that your information, including your personal data, may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to use the Site, you hereby irrevocably and unconditionally consent to such transfer, processing, and use in the United States and elsewhere.

 

Changes to this Privacy Policy

Fresh Health reserves the right to change this Privacy Policy from time to time. All updates and modifications to this Privacy Policy will be effective from the day they are posted on the Site at https://freshhealth.com/privacy-policy/ (except as stated below).  If we make significant changes in the way we treat personal information, we will notify you by sending a notice to the email address we have on file for you and/or by placing a prominent notice on our Site. It is your responsibility to regularly visit and review this Privacy Policy.  If you do not agree to any updates or modifications to these Terms, do not access or use the Site.  Your continued use of the Site and/or Services available through this Site after we have posted the updated Privacy Policy, or, in the event of material changes, ten (10) days following the date we first notified you via email and/or posted the notice of such changes on the Site (as applicable) will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Contact Information

Fresh Health welcomes your questions or comments regarding this PrivacyPolicy. If you believe that Fresh Health has not adhered to this Privacy Policy, please contact Fresh Health at:

Fresh Health Inc.

745 W Evelyn Ave

Mountain View, California 94041

Email Address:

info@freshhealth.com